Shut off your main water valve immediately — it is usually in your front yard near the street, in a garage utility closet, or at the side of the house. Then call Gardner Plumbing Co. at (951) 246-4337. Live dispatch runs 24 hours a day, 7 days a week. Every hour of uncontrolled water flow causes an average of $150 – $300 in additional damage, so the valve comes first and everything else comes second.
Last Updated: June 2026
Seven steps to limit damage before the technician arrives.
Shut off the main water valve.
The main shutoff is usually a gate valve or ball valve near your water meter — in Riverside County neighborhoods, that meter box is typically in the front yard near the sidewalk or curb. Turn it clockwise (gate valve) or 90 degrees until the handle is perpendicular to the pipe (ball valve). Water stops flowing to the entire house.
Turn off the water heater.
Water heaters connected to a line that just burst can overheat or crack the tank once the cold-water supply is cut. Switch a gas heater to "Pilot" mode; flip the breaker for an electric heater. This takes 30 seconds and prevents a second problem.
Cut power to any room with standing water.
Water and live circuits kill. Go to your main breaker panel and switch off the breaker for any room where water is collecting. If the panel itself is wet or you cannot reach it safely, call 911 before touching anything.
Open outdoor spigots to drain remaining pressure.
After shutting the main valve, water still sitting in the pipes can continue draining through the break. Open one or two outdoor hose bibs to let that residual water drain away from the house instead of through the burst section.
Move valuables off wet floors.
Electronics, rugs, documents, and furniture absorb water fast. Move anything off the floor in affected rooms while you can still do it safely. Flooring and drywall can dry; a soaked laptop or photo album usually cannot.
Document everything before cleanup starts.
Take photos and a short video of standing water, the visible break, and any damaged belongings. Your homeowner's insurance adjuster will need this. Do not mop up or remove debris until you have documentation.
Call Gardner Plumbing Co. at (951) 246-4337.
Gardner Plumbing Co. dispatches licensed technicians across Riverside County, eastern San Bernardino County, and the Coachella Valley around the clock. Give the dispatcher your address and describe what you see — the technician on the way will already know what to bring.
$450 – $900
60-min arrival window + repair on the spot
$3,000 – $15,000+
Water damage restoration, flooring, drywall, mold remediation
Gardner Plumbing Co. serves 25 cities across Riverside County, eastern San Bernardino County, and the Coachella Valley — including Murrieta, Temecula, Menifee, Riverside, Corona, Eastvale, Palm Springs, Palm Desert, Redlands, and Yucaipa.
Live dispatcher, not a voicemail.
A real person answers at (951) 246-4337 every hour of every day. They confirm your address, ask what you are seeing, and route the nearest available technician.
ETA confirmation before the truck rolls.
The dispatcher gives you an arrival window. For most Riverside County addresses, the technician is on site within 60 – 90 minutes of your call.
Written estimate before any work starts.
The technician locates and assesses the break, then hands you a written estimate. That number is the number on your invoice. Nothing proceeds without your approval.
Repair, then review.
After the repair, the technician walks you through what failed, why, and what to watch for. If your insurance claim process requires documentation, Gardner Plumbing Co. can provide a written description of findings.
The Inland Empire has a large stock of homes built between 1975 and 1995. Many of those homes used Schedule 40 PVC for interior supply lines and polybutylene for branch lines. PVC becomes brittle over decades and can crack suddenly under normal water pressure. Polybutylene — a gray plastic pipe widely recalled in the 1990s — deteriorates from the inside out.
The region's hard water is the second major factor. Riverside County water runs high in calcium and magnesium, depositing inside copper fittings and at soldered joints over time. A fitting that looks fine from the outside can have a nearly closed bore from scaling on the inside.
Temperatures in the Coachella Valley, Hemet, and the mountain passes above Banning can drop into the mid-20s on winter nights. Exposed supply lines in garages, crawlspaces, and exterior walls freeze, expand, and split — often silently overnight.
When you call Gardner Plumbing Co. for a burst pipe emergency, a real person answers within seconds — and the technician shows you exactly what failed and why.
A Real Person Answers, 24/7
No voicemail. No answering service. Live dispatcher confirms ETA and stays on the line until help arrives.
Evidence, Not a Guess
The technician shows you the failed section — often hard-water scaling on copper — so you know what needs replacing.
Burst Pipe Repair — Full Service Page
What Gardner Plumbing repairs, materials used, and service area detail.
24/7 Emergency Plumbing Service
All emergency scenarios, not just burst pipes.
Leak Detection
When the source of water isn't obvious.
Gardner Shield Prevention Plan
Annual inspection and priority dispatch to prevent the next emergency.
What to Do When a Drain Clogs
Step-by-step guide for drain emergencies.
What to Do When You Have a Slab Leak
Signs, causes, and what to do next.
What Gardner Plumbing customers wrote about emergency calls — response time, professionalism, and getting the water stopped fast.
My main water line broke at 4am. I called Gardner Plumbing and they came out quickly and fixed it. I was impressed with Wyatt — he was so professional, friendly, and accommodating, especially given the hour. He walked me through what he was doing, gave me a clear price upfront, and didn't try to upsell me on anything I didn't need. I 100% recommend them for any of your plumbing needs.
Lisa R.
1 of 5
We Own It.
Gardner Plumbing Co. backs every service call with four hard commitments — written terms, not marketing language. This is what we stand behind.
If the same issue recurs within 30 days of our service visit, a Gardner Plumbing technician returns at no charge. Parts and labor are covered.
The price on the written estimate is the price on the invoice. If anything changes mid-job, we stop, explain, and get your written approval before continuing.
Free in-home estimates. No dispatch fee, no service-call fee, no obligation to proceed.
CSLB #1073177, fully bonded, fully insured. We pull permits and handle inspections on every job that requires them.
CSLB #1073177939+ five-star Google reviews30+ years serving Riverside County
Gardner Plumbing Co. dispatches licensed plumbers to homes across Riverside County, eastern San Bernardino County, and the Coachella Valley — 24 hours a day, 7 days a week. No trip fees. Written estimate before work begins. CSLB #1073177.
CSLB #1073177 · Licensed, Bonded & Insured